The Reasons for Contacting Hawai’i CARES 988 are mutually exclusive categories because each call/text/chat received by Hawai’i CARES is only recorded with one primary presenting concern. Definitions of presenting concerns can be found in this document.

Hawaiʻi CARES Crisis Center Volume

Following the devastating August 2023 wildfires on Maui, the Maui Wildfire Warmline was established to address specific needs of those affected and operated from January 1, 2024 through October 31, 2025.

Crisis Counselors are equipped to make outbound calls when coordination is required with collateral contacts or to dispatch a Crisis Mobile Outreach (CMO) unit to assist a resident in crisis. Their mission is to ensure timely, compassionate, and effective support for anyone in need across the state.

All contacts are shown in Hawaiʻi Standard Time (HST).

Text and chat 24/7 coverage effective December 1, 2023 with data updated monthly.

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Referral Destinations for Crisis Mobile Outreach Clients (past 6 months)

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Crisis Bed Occupancy Rates